8mbit FAQ — Answers to All Your Questions

Find answers to the most common questions about 8mbit — covering betting, accounts, payments, bonuses, and more.

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What can we help you with?

The most frequently asked topics on 8mbit are organized below. Find what you need quickly.

Account & Registration
Find answers here to all your questions about opening an 8mbit account, logging in, resetting your password, and updating your profile. Registration takes just 2 minutes.
Deposits & Withdrawals
Learn how to deposit via Mobile Pay, Nagad, and other payment methods, and how to withdraw your winnings — including processing times and limits.
Bonuses & Promotions
Find out how to claim 8mbit's welcome bonus, reload bonus, cashback, and free bets — and what wagering conditions apply.
Betting Rules
Understand everything about betting on 8mbit — live betting, pre-match bets, how odds work, and what happens if a bet is voided.
Security & Verification
Learn all about KYC verification, two-factor authentication (2FA), account security, and how to report suspicious activity.
Mobile App
Find answers here to all your questions about downloading and installing the 8mbit app, logging in, and managing notification settings.

Frequently Asked Questions

Filter by topic or type your question directly into the search box above.

We couldn't find the question you were looking for. Please contact support: support@8mbit.click
Account & Registration

Opening a new account on 8mbit is quick and straightforward. On the registration page, Enter your mobile number or email, set a strong password, and verify with the OTP sent to your phone. The whole process takes just 2 minutes. Please note that no one under 18 is permitted to register on 8mbit.

No, each person is only allowed one 8mbit account. Opening multiple accounts violates 8mbit's terms and may result in all accounts being permanently suspended. If you're having trouble accessing your existing account, please contact support.

On the login page go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password. The entire process takes just 2–3 minutes.

Entering the wrong password too many times may temporarily lock your account — wait 30 minutes before trying again. If your account has been suspended for another reason, email support@8mbit.click and our team will review the matter promptly.

After logging in, you can update some details from your profile settings. However, to change the mobile number or national ID used during registration, you will need to contact support and complete a verification process.
Deposits & Withdrawals

Log in to your account, go to "Deposit", select Mobile Pay or Nagad, and enter the amount. Then confirm the payment using your Mobile Pay or Nagad number. Your balance is usually updated within 1–3 minutes.

The minimum deposit on 8mbit is ৳500. Maximum limits may vary depending on the payment method. Log in and visit the deposit page or contact support for more details.

8mbit typically processes withdrawal requests within 15 minutes to 24 hours. Mobile Pay and Nagad are usually the fastest options. Having your KYC verification completed before your first withdrawal will speed up the process.

If your payment was deducted but your balance hasn't been updated, please wait 30 minutes. If it still hasn't appeared, email support@8mbit.click with your transaction ID or a screenshot. The issue will be resolved within 24 hours.

The minimum withdrawal on 8mbit is ৳500. Before withdrawing, make sure your KYC verification is complete and any bonus wagering requirements have been met.
Bonuses & Promotions

The welcome bonus is credited after opening a new account and making your first deposit. Make sure the bonus option is activated at the time of deposit. For full terms and conditions, Bonus Page visit the page.

A wagering requirement means you must place a specified amount in bets before withdrawing bonus funds. For example, a ৳1,000 bonus with a 5x wagering requirement means you need to place a total of ৳5,000 in bets. Once the requirement is met, the bonus funds are automatically released for withdrawal.

Once a free bet is added to your account, you'll see a "Use Free Bet" option in the bet slip. Any winnings from a free bet can be withdrawn, but the free bet stake itself is not returned. Be sure to use it before it expires.

8mbit regularly offers reload bonuses and cashback promotions — these are credited directly to your account or announced via email and notifications. To see the latest offers, Promotions Page visit here.
Betting Rules

Live betting lets you place bets in real time while a match is in progress. Odds change by the moment, so quick decisions are key. On the Sports Events page Browse the live matches and click on your preferred event, then enter your stake amount in the bet slip.

If a match is cancelled or a bet is voided, the original stake is automatically refunded to your account. The balance is usually updated within 30 minutes to 2 hours. For parlay bets, if one leg is voided, it is removed and the remaining odds are recalculated accordingly.

8mbit displays odds in decimal format. For example, odds of 2.50 mean a winning BDT 100 bet returns BDT 250 (BDT 100 stake + BDT 150 profit). To view the full odds guide, Match Odds Page visit here.

Once a bet is confirmed, it generally cannot be cancelled. However, 8mbit offers a cashout feature on selected matches, allowing you to settle your bet for a set amount before the match ends. If cashout is available, the option will appear on your bet slip.
Security & Verification

KYC (Know Your Customer) is an identity verification process. 8mbit uses it to maintain a safe and compliant environment. Simply upload a photo of your national ID or passport along with a selfie. Withdrawals may be restricted until KYC is complete.

Go to "Security" under your profile settings and enable the Two-Factor Authentication (2FA) option. Each time you log in, an OTP will be sent to your mobile. This protects your account from unauthorized access.

Change your password immediately and log out of all devices. Then email support@8mbit.click with the details. Our security team will investigate promptly and secure your account if necessary.

Yes, 8mbit uses advanced SSL encryption to keep all your data secure. Your personal information is never shared with third parties. For more details, Privacy Policy Read more.
Mobile App

The 8mbit app directly App Page available for download. Android users can download and install the APK file — just make sure to enable "Unknown Sources" in your phone's settings before installing. iOS users can open the page in Safari and add it to your home screen.

Start by fully closing the app and reopening it. If the issue persists, uninstall the app and download the latest version. Make sure your internet connection is stable. If problems continue, email support@8mbit.click with your phone model and OS version.

Yes, you can use the same account and password on both the 8mbit website and mobile app. Your balance, bet history, and bonuses stay synced across all devices. No need to register again.

Go to "Notifications" in the app's settings menu and toggle your preferences on or off. You can also manage 8mbit's notification permissions directly from your phone's system settings. We recommend keeping notifications on so you never miss live match updates and bonus offers.

Learn More About 8mbit

8mbit is one of Bangladesh's most popular online Sports Betting platforms. Every day, millions of Bangladeshi users bet on cricket, football, kabaddi, and more on 8mbit. Our FAQ section is designed to help you find answers to any question quickly and easily.

Important Information
Registration and betting on 8mbit is strictly for users aged 18 and above. To learn about responsible betting, Responsible Gaming Read the page.

From registration to betting on 8mbit — the complete process

Getting started on 8mbit begins with registration. You can create an account in just 2 minutes using your mobile number or email. Then make a deposit via Mobile Pay, Nagad, or another payment method and place your first bet. Thanks to 8mbit's straightforward interface, even new users can get up to speed quickly.

Common Payment Questions

The most common payment questions on 8mbit are about deposit timing and the withdrawal process. Deposits via Mobile Pay and Nagad are usually instant. For withdrawals, having KYC verification completed speeds up the process further.

  • Mobile Pay & Nagad — the most popular payment methods
  • Minimum deposit and withdrawal: ৳500
  • Withdrawals are typically completed within 15 minutes to 24 hours
  • Faster withdrawals with completed KYC verification
  • Payment issues resolved within 24 hours

Common Misconceptions About Bonuses

Many users assume a bonus can be withdrawn right away. In reality, every bonus comes with specific wagering requirements that must be met first. 8mbit always makes bonus terms clear — so be sure to read them carefully before claiming any offer. For more details, Bonus Page visit the page.

8mbit App vs. Website

The 8mbit mobile app and website offer the same features, but the app also provides push notifications, faster loading, and a more convenient interface. Daily 8mbit users are recommended to use the app.

Responsible Betting — 8mbit's Commitment

8mbit believes betting is for entertainment, not addiction. That's why we offer deposit limits, self-exclusion options, and responsible betting resources. If you feel that betting is having a negative impact on your life, please Responsible Gaming Visit the page for help.

Can't find your answer? Contact us

The 8mbit support team is available 7 days a week, 24 hours a day.

Email Support
Describe your issue in detail and send it to us. You'll receive a reply within 24 hours.
support@8mbit.click
Support Hours
Our support team is always on standby and ready to respond quickly when it matters most.
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Terms & Conditions
Visit our Terms & Conditions page for the full rules and policies of 8mbit.
Read Terms & Conditions →

Join 8mbit Now

No more questions? Register on 8mbit now and enjoy a special bonus on your first deposit. Live betting, top odds, and secure payments — all in one place.

18+ | Bet Responsibly | Support: support@8mbit.click

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